For the love of business.
At its heart, business is a story about people helping people.
But sadly, many people in large corporations are suffering because their leaders are operating on an incomplete story—a common side effect of business success and expansion. It’s the result of increased distance between executives and customers. The distance turns people into numbers; customers become revenue targets and employees become resource quantities. The story behind the numbers is lost to bias, opinion, and speculation.
The incomplete story erodes decision quality, which in turn, kills morale and customer loyalty—a soul-crushing tragedy.
But it doesn’t have to be this way.
Small business is different. It’s personal. Business leaders look their customers and employees in the eye. They share experiences… stories—stories that spur helpful actions.
Shared stories unite business leaders, employees, and customers. They make us care deeply for each other. Stories can make us family.
Every business is built on stories that hold the power to improve quality, efficiency, and effectiveness—to inspire greatness! When broadly shared, these humble stories make customers, employees, and leaders proud to be part of something larger than themselves, something extraordinary.
I help small business leaders find and share their powerful stories.
Our outcomes follow our stories.
Owner, Principal Advisor, & Coach
"I teach business leaders how to create a place where both people and business thrive. I draw from over 25 years of experience working with start-ups, small businesses, and Fortune 500 companies. I love helping business owners find and implement trifecta solutions in which the customer, employee, and company win!”
A better way.
When I was little, I was the kid at the library continually checking out a stack of books that rivaled my height. I read about everything. Even at a young age I was driven to understand how things work and the library was my candy store.
As an adult, my appetite for learning guided my career to thriving restaurants, Intel, rocketing fin-tech startups, and international Fortune 500 companies.
Along the way I honed in on how to create highly-engaged, job-loving teams after repeatedly seeing how much more people contribute when they love their work—even their health improves!
Hands-on experience has taught me a lot about what works, what doesn’t, and how to scale success.
I’ve especially learned to appreciate how culture forms, the beauty of simple, highly effective systems, and the power of teamwork.
The secret to creating a prosperous work environment where people thrive is revealed in the answers to key questions, such as:
- Why do we do what we do, especially the crazy stuff?
- How can ordinary people achieve extraordinary results?
- How does motivation work?
- What causes teams to gel?
- How does a culture form?
The answers I’ve found might surprise you.