For the love of business.
At its heart, business is a story about people helping people.
But sadly, many people in large corporations are suffering because their leaders are operating on an incomplete story—a common side effect of business success and expansion. It’s the result of increased distance between executives and customers. The distance turns people into numbers; Customers become revenue targets and employees become resource quantities. The story behind the numbers is lost to bias, opinion, and speculation.
The incomplete story leads to poor decision quality, which in turn, kills morale and customer loyalty—a soul-crushing tragedy.
But it doesn’t have to be this way.
Small business is different. It’s personal. Business owners look their customers and employees in the eye. They share experiences… stories, and stories drive our behavior.
Shared stories unite business leaders, employees, and customers. They make us care deeply for each other’s wellbeing. Stories make us family.
Stories can make your business stronger.
Every business is built on stories that hold the power to make every employee to take pride in what they do & feel they’re part of something extraordinary.
I help business owners find a better way—to grow without losing their stories.
Stories deliver mental models that steer our actions.
Principal Advisor & Coach
"I teach business leaders how to cultivate prosperous work environments where people thrive. I draw from over 25 years of experience working with start-ups, small businesses, and large corporations. I love helping business owners find and implement trifecta solutions in which the customer, employee, and company win!”
"I believe small businesses are the foundation of community. They bring us together and provide meaningful work for millions of people. Together, small businesses make life better and our economy stronger."
A better way.
When I was little, I was the kid at the library continually checking out a stack of books that rivaled my height. I read about everything. Even at a young age I was driven to understand how things work and the library was my candy store.
As an adult, my appetite for learning guided my career to thriving restaurants, Intel, rocketing fin-tech startups, and international Fortune 500 companies.
Along the way I honed in on how to build highly-engaged, job-loving teams after repeatedly seeing how much more people contribute when they love their work. And their health often improved too!
Hands-on experience has taught me a lot about what works, what doesn’t, and how to scale success.
I’ve especially learned to appreciate how culture forms, the beauty of simple, highly effective systems, and the power of teamwork.
The secret to creating a prosperous work environment where people thrive is revealed in the answers to key questions, such as:
- Why do we do what we do, especially the crazy stuff?
- How do ordinary people achieve extraordinary results?
- How does motivation work?
- What causes teams to gel?
- How does culture form?
Grow your business without working yourself to death.
Start living a success story today!