A better way.
I have come to believe small businesses are the foundation of community. They bring us together and provide meaningful work for millions of people. Together, small businesses make life better and our economy stronger.
When I was little, I was the kid at the library continually checking out a stack of books that rivaled my height. I read about everything. Even at a young age I was driven to understand how things work and the library was my candy store.
As an adult, my thirst for learning guided my career to thriving restaurants, Intel, rocketing fin-tech startups, and international Fortune 500 companies.
Along the way I’ve learned a lot about what works, what doesn’t, and how to scale success.
I’ve especially learned to appreciate the beauty of simple, highly effective systems, and have come to understand that people are the heart of these systems.
The key to making systems work is in answers to questions like:
- Why do we do what we do, especially the crazy stuff?
- What empowers ordinary people to achieve extraordinary things?
- How does motivation work?
- Why do some teams gel, while others don’t?
The answers I’ve found might surprise you.
Principal Advisor & Coach
"I empower small business owners to create and scale lasting improvements. I draw from over 20 years of experience working with start-ups, small businesses, and large corporations. I love helping business owners find and implement trifecta solutions in which the customer, employee, and company win!”
I love business.
At its heart, business is a story about people helping people.
Sadly, many people in large corporations are suffering because their leaders are operating on an incomplete story. This is a common side effect of business success and expansion. It’s the result of increased distance between executives and customers. The distance turns people into numbers. Customers become revenue targets and employees become resource quantities. The stories behind the numbers become disfigured by bias, opinion, and speculation. Decisions can’t help but be based on incomplete stories.
This feels soul-crushing to the employee, which kills morale, and where employee morale goes, customer loyalty follows.
But it doesn’t have to be this way.
There is a better way.
Small business is different. It’s personal. Business owners look both their customers and employees in the eye. They share experiences.
Through stories, small business owners know their customers and employees personally and care deeply for their wellbeing. They become family.
I help business owners grow their business without losing their stories.
I believe in business with a heart—where everyone takes pride in their work & feels they’re part of a great story!
That belief is the driving force behind all that I do.
2 out of 3 small businesses fail within 10 years. Why gamble?
Grow your business without working yourself to death.
Start living a success story today!