Finding a better way.
When I was little, I was the kid at the library with a stack of books that rivaled my height. Even at a young age I was driven to understand how things work and the library was my candy store.
As an adult, my appetite for learning guided my career to thriving restaurants, Intel, rocketing fin-tech startups, and international Fortune 500 companies.
Along the way I honed in on how to create highly-engaged, job-loving teams after repeatedly seeing how much more people contribute when they love their work—even people’s health improves!
Hands-on experience has taught me a lot about what works, what doesn’t, and how to scale success.
I’ve especially learned to appreciate how culture forms, the beauty of simple, highly effective systems, and the power of teamwork.
The secret to creating a prosperous work environment where people thrive is revealed in the answers to key questions, such as:
- What makes us do what we do, especially the crazy stuff?
- How do ordinary people achieve extraordinary results?
- How does motivation work?
- What causes teams to gel?
- How does a culture form?
The answers I’ve found might surprise you.
Small Business Management Consultant
"I teach small business leaders how to create a place where both people and business thrive. I draw from over 25 years of experience working with start-ups, small businesses, and Fortune 500 companies. I love helping business owners find and implement trifecta solutions in which the customer, employee, and company win!”
For the love of small business.
At its heart, business is a story about people helping people.
But sadly, many people in large organizations are suffering because their leaders are operating on an incomplete story—a common side effect of expansion. It’s caused by distance. Distance turns customers into revenue targets and employees into resource quantities. The incomplete story is unconsciously made whole with bias, opinion, and speculation.
This ultimately results in poor leadership, which wipes out both employee engagement and customer loyalty—a soul-crushing tragedy.
But it doesn’t have to be this way.
Small business is different. It’s personal. Small business leaders look their customers and employees in the eye. They share experiences—stories.
Shared stories unite small business leaders, employees, and customers. They make us care deeply for one another.
Every business is built on stories that hold the power to improve quality, efficiency, and effectiveness—to inspire greatness!
I help small business leaders leverage their stories to create something larger than themselves—something extraordinary.