For the love of business.
At its heart, business is a story about people helping people.
But sadly, many people in large corporations are suffering because their leaders are operating on an incomplete story—a common side effect of business success and expansion. It’s the result of increased distance between executives and customers. The distance turns people into numbers; Customers become revenue targets and employees become resource quantities. The story behind the numbers is lost to bias, opinion, and speculation.
The incomplete story leads to poor decision quality, which in turn, kills morale and customer loyalty—a soul-crushing tragedy.
But it doesn’t have to be this way.
Small business is different. It’s personal. Business owners look their customers and employees in the eye. They share experiences… stories.
Shared stories unite business leaders, employees, and customers. They make us care deeply for each other’s wellbeing and make us family.
Stories create understanding and give business heart.
Every business is built on stories about people helping people. Stories that can empower anyone to take pride in what they do & feel they’re part of something extraordinary.
I help business owners find a better way—to grow without losing their stories.
Principal Advisor & Coach
"I empower small business owners to create and scale lasting improvements. I draw from over 20 years of experience working with start-ups, small businesses, and large corporations. I love helping business owners find and implement trifecta solutions in which the customer, employee, and company win!”
A better way.
I believe small businesses are the foundation of community. They bring us together and provide meaningful work for millions of people. Together, small businesses make life better and our economy stronger.
When I was little, I was the kid at the library continually checking out a stack of books that rivaled my height. I read about everything. Even at a young age I was driven to understand how things work. The library was my candy store.
As an adult, my thirst for learning has guided my career to thriving restaurants, Intel, rocketing fin-tech startups, and international Fortune 500 companies.
Along the way I’ve learned a lot about what works, what doesn’t, and how to scale success.
I’ve especially learned to appreciate the beauty of simple, highly effective systems, and have come to understand that people are the heart of these systems.
The key to making systems work is in answers to questions like:
- Why do we do what we do, especially the crazy stuff?
- What empowers ordinary people to achieve extraordinary things?
- How does motivation work?
- Why do some teams gel, while others don’t?
The answers I’ve found might surprise you.
2 out of 3 small businesses fail within 10 years. Why gamble?
Grow your business without working yourself to death.
Start living a success story today!