How to Feel More ALIVE at Work

Most of us at one point or another have switched over to autopilot at work—just phoning it in. Once we're cozy within our comfort zone, we want to stay that way. If we keep doing what we've always done, we'll keep humming right along. Easy. Comfortable. Safe. Right? Not quite. It's logical, but there's a flaw. The flaw is that it perpetuates the status quo,…

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How to Prevent the Business from Becoming a Shipwreck

Internal forces command our attention. External forces make us successful. Internal forces are loud. External forces are silent. When external forces are ignored, we use speculation, assumption, or the highest paid opinion to make decisions. Internal forces put everyone, at every level of an organization, at risk of drowning in a sea of busy-ness. External forces that govern our effectiveness are things like: Customer preferencesCompetitive…

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Prevent the Moles from Hijacking Your Business by Stopping Them at the Source

A few years ago I learned that complexity gives rise to surprises (and not the good kind). These surprises push planned activities aside and force us to redo previously completed work, troubleshoot problems, or otherwise set things right (again). Surprises make us reactive. It doesn't take many to utterly derail us and transform our day (or week) into a game of whack-a-mole. Moles pop up…

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How to Use the Rule of 7 to Prevent Surprise Slow-Downs & Grow Your Business

We’d all like to believe that just one look at our amazing business will generate a magic a-ha moment, but in reality, humans just don’t work that way. We need to warm up to things. This is the basis of the rule of 7. The rule of 7 states that generating viable sales leads takes about 7 positive interactions (or impressions) over a relatively short…

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How to Cash in on the Golden Opportunity Concealed within this Incredibly Common Business Problem
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How to Cash in on the Golden Opportunity Concealed within this Incredibly Common Business Problem

The best businesses seem to sense what the customer needs and immediately respond with value. In fact, they deliver a continuous flow of value. They know that lulls, in which the customer must wait, dissolve trust and feed doubt.  Minimizing wait time delivers bottomline results, but wait time can be tough to pin down. It's sneaky. It hides in pathways, in cars & trucks, in…

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Business Scale & Growth Just Happens When These 2 Growth Ingredients are Applied to These 5 Business Pillars

Primary Growth Ingredients PeopleSystemsWork routinesInternal controlsVisualProcedural People are essential for growth (to get more done each day), but their effectiveness is limited by the systems they employ. Systems provide structural support in the form of a clear goal & effective routines. Effective systems provide predictable results, focus, motivation, & risk mitigation. They are recipes, that when followed, produce consistent outcomes. Core Business Pillars Leadership (inspiration…

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These Two Things Empower Your Business to Grow Without You Working Yourself to Death

Alice asked, “What road do I take?”The cat asked, “Where do you want to go?”“I don’t know,” Alice answered.“Then,” said the cat, “it really doesn’t matter, does it?”Lewis Carroll, Alice's Adventures in Wonderland In order to move forward, we have to know the way. We need to know where we want to end up―we need a goal. A good goal generates excitement. It’s personally meaningful…

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Why Delegation is Paramount for Happy, Focused Growth & Gain

Clinging to the known is easy and comfortable, but it’s not satisfying. In fact it’s boring. Growth and gain come from doing the things we don’t really have to do. They come from stretching ourselves—by embracing discomfort.  But we don’t need to cannonball into new challenges, just dipping a toe in will do. As our toe gets comfortable, we need to put the rest of…

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These 3 Ps Make Finding & Keeping Good Employees Much, Much Easier

Employees are a business owner’s largest expense, and a massive source of wasted time and money in most companies. The ability to attract and retain great people separates thriving businesses from struggling ones. Engaged people amplify business effectiveness, but according to research, most people are not engaged. That’s a tragedy, especially when we consider that everyone enjoys engaging work. When engaged, we’re at our best.…

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Sidestep Trouble and Set Your Business Up for Continued Growth with This One Activity

Our core values are tied to our sense of identity. The more something aligns with our values, the more we’ll fight for it. Our values are behind the objectives we set and the actions we take. Shared values make up the bedrock of loyalty, for both customers and employees. We’re all hard wired to seek out other people “like us.” We all want to feel…

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