This Simple Counter-Intuitive Investment Always Brings Good Returns

It’s vacation season. Vacations are fantastic (and necessary) because they refresh our perspective—giving us fresh eyes.  Fresh eyes and a clear mind allow us to conjure a hi-def picture of the future we’d like to see, and to contrast it against the present—to see what’s working, and what isn’t. Fresh eyes give us the ability to see how to get where we’d like to go. …

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The Hardest Part of Hard Work Isn’t the Work

Success is associated with hard work. In the industrial era hard work meant putting in long, grueling hours and working to the point of physical exhaustion. Today, work is more complex and mentally taxing. Hard work means something different. It now includes self-awareness, mental clarity, and good judgement—thinking straight. It’s tough to get good results when we’re not thinking straight. But thinking straight is easier…

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Prevent the Moles from Hijacking Your Business by Stopping Them at the Source

A few years ago I learned that complexity gives rise to surprises (and not the good kind). These surprises push planned activities aside and force us to redo previously completed work, troubleshoot problems, or otherwise set things right (again). Surprises make us reactive. It doesn't take many to utterly derail us and transform our day (or week) into a game of whack-a-mole. Moles pop up…

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How to Use the Rule of 7 to Prevent Surprise Slow-Downs & Grow Your Business

We’d all like to believe that just one look at our amazing business will generate a magic a-ha moment, but in reality, humans just don’t work that way. We need to warm up to things. This is the basis of the rule of 7. The rule of 7 states that generating viable sales leads takes about 7 positive interactions (or impressions) over a relatively short…

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Why This Common Prioritization Method Kills Employee Engagement

We all at some point find ourselves prioritizing only the work required to "keep the lights on." Once we're comfortable, we want to stay that way. We want to hold the line. We focus entirely on tasks that prevent discomfort. We think if we can just prevent all badness, things will hum right along. It's logical, but it’s got a flaw. It's designed to maintain…

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Why Delegation is Paramount for Happy, Focused Growth & Gain

Clinging to the known is easy and comfortable, but it’s not satisfying. In fact it’s boring. Growth and gain come from doing the things we don’t really have to do. They come from stretching ourselves—by embracing discomfort.  But we don’t need to cannonball into new challenges, just dipping a toe in will do. As our toe gets comfortable, we need to put the rest of…

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This One Simple Counterintuitive Practice Will Make You More Successful at Work (and in Life)

Do you know the names of your eight great grandparents? Do you know any of their stories? How did their decisions impact your life? We all know moments become days, then weeks, then months, then years. Short-term often becomes long-term. And sadly, someday too often becomes never.  What story are you creating with your moments? Will your actions matter 50, 10, or even 5 years…

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The Counter-Intuitive Path to Accomplishment, Confidence, Appreciation, Wonder, & Well-Being

Each day brings a thousand blinking buttons screaming to be pushed. Most do nothing, but five… five will change your life. They bring accomplishment, confidence, appreciation, wonder, and well-being. Joseph Moses Juran called this “The Law of the Vital Few.” The list of people that have used the The Law of the Vital Few to achieve extraordinary things is long. Warren Buffet owes 90% of…

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How to Wisely Choose Your Next Action in Difficult Situations

“Between stimulus and response there is a space.  In that space is our power to choose our response.  In our response lies our growth and our freedom.”Victor E. Frankl When we interact with anything, it changes. It's like adding cream to coffee. The cream swirls about as it makes its way through the coffee. It takes some time to settle in. In our own interactions,…

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