Prevent the Moles from Hijacking Your Business by Stopping Them at the Source

A few years ago I learned that complexity gives rise to surprises (and not the good kind). These surprises push planned activities aside and force us to redo previously completed work, troubleshoot problems, or otherwise set things right (again). Surprises make us reactive. It doesn't take many to utterly derail us and transform our day (or week) into a game of whack-a-mole. Moles pop up…

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These Two Things Empower Your Business to Grow Without You Working Yourself to Death

Alice asked, “What road do I take?”The cat asked, “Where do you want to go?”“I don’t know,” Alice answered.“Then,” said the cat, “it really doesn’t matter, does it?”Lewis Carroll, Alice's Adventures in Wonderland In order to move forward, we have to know the way. We need to know where we want to end up―we need a goal. A good goal generates excitement. It’s personally meaningful…

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Why This Common Prioritization Method Kills Employee Engagement

We all at some point find ourselves prioritizing only the work required to "keep the lights on." Once we're comfortable, we want to stay that way. We want to hold the line. We focus entirely on tasks that prevent discomfort. We think if we can just prevent all badness, things will hum right along. It's logical, but it’s got a flaw. It's designed to maintain…

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Why Delegation is Paramount for Happy, Focused Growth & Gain

Clinging to the known is easy and comfortable, but it’s not satisfying. In fact it’s boring. Growth and gain come from doing the things we don’t really have to do. They come from stretching ourselves—by embracing discomfort.  But we don’t need to cannonball into new challenges, just dipping a toe in will do. As our toe gets comfortable, we need to put the rest of…

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Why You Want to Keep a Twinkie in Your Team Building Toolbox

A team that rows as one is a symphony of motion. A harmonizing of spirits. It’s magical. And it's FAST! Assembling such a team is challenging work. The coach repeatedly assigns each rower to different positions in the boat, rooting out their strengths. Rowers are moved, swapped, and replaced until a magic combination is found. There’s an old story about a coach who just wasn't…

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These 3 Ps Make Finding & Keeping Good Employees Much, Much Easier

Employees are a business owner’s largest expense, and a massive source of wasted time and money in most companies. The ability to attract and retain great people separates thriving businesses from struggling ones. Engaged people amplify business effectiveness, but according to research, most people are not engaged. That’s a tragedy, especially when we consider that everyone enjoys engaging work. When engaged, we’re at our best.…

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Research Shows People Bring Their Whole Heart & Mind to Work When These 3 Things are Present

I was walking the beach with a friend when we came upon a sandcastle under siege. The ocean was sending wave after wave to destroy the defenseless fortress. Each wave surging ever-closer. The sandcastle would soon be erased from the face of the Earth. Its only crime was daring to stand in defiance of the mighty ocean. Something had to be done. I immediately dropped…

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Do You Work with a Vampire? How to Tell and What to Do About It

“Toxic people adhere as concrete blocks to your ankles, then push you to swim in poisoned waters.”John Mark Green Do you work with someone who leaves a trail of depleted people in their wake? Do the majority of their interactions leave people feeling badly? If so, they are poisoning the work environment. Draining everyone’s time and energy, like a vampire. They are a boat anchor,…

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